Zendesk for Blackberry 10

Description

Zendesk is the leading cloud-based customer service software. More than 30,000 companies such as Disney, Box, and Gilt Groupe are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by customers for its ease of use and elegance, Zendesk is the fastest way to provide great customer support.

Zendesk for Android provides the following capabilities:
• Access all your support ticket views
• View all support ticket events and notifications
• See a real-time list of activity on your tickets
• Search support tickets and knowledge base articles
• View and update comments, CCs, tags, and ticket fields
• Get push notifications on ticket updates
• Apply predefined responses, or macros, to tickets containing frequently asked questions
• Easily bookmark a ticket for future reference
• Upload and view attachments on tickets
• Take a photo and attach it to a ticket