Travel and Leisure

Rail Refund (Free)


Rail Refund (Free)

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UpdatedDecember 30, 2012
Installs21 times
CategoryTravel & Local


Submit claims for delayed journeys on the Greater Anglia Rail Network.

** Please email us if you experience any problems with the App – – Instead of leaving Negative Feedback **

This version is completely FREE and will enable you to complete one claim form and experience the benefit of using this app (and the potential delay compensation you’ll receive). Once your claim has been submitted you’ll be directed to our full version which allows unlimited claims.

This app will enable you to complete a ‘Delay-Repay’ form in minutes with no need to download or collect a paper claims form.

3 simple sections and 3 simple steps are all that’s required to process your claim with this app :

Step 1

Enter your personal details – Only required once as they’ll be saved for subsequent claims

Enter your ticket details – Seasonal ticket holders details are saved for subsequent claims too

Enter your delay details – Predictive text helps speed the process up

Submit for review

Step 2

Review your completed ‘Delay-Repay’ form before submission


Submit your form via your registered mobile device email account – you’ll receive a copy of the submission and if sent successfully, you’ll also receive a confirmation email from Greater Anglia

The process can be completed offline. Though once online, the resulting e-mail will be sent (please check your sent/out box if you have any issues)

All your personal details are safe as they’re only stored on your mobile device – no details are sent or used by anyone else – not even us (only Great Anglia – who need them to process your claim)

Help and support can be found either at our website ( or via email at

Download and start claiming today!!

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