Business and Productivity
FastCustomer -- Fast Customer« Business & Productivity « Downloads
|Updated||September 23, 2013|
|Category||Business & Productivity|
Hate waiting on hold for customer service? Then don’t!
With a single tap, we navigate the phone tree to whichever department you need — like tech support or billing — then ring your phone once we’ve got an agent on the line.
>> Named a “Top 10 Smart-phone App of 2011” by TIME Magazine
>> Featured on NBC, CBS, ABC, SmartMoney, and CNN
>> Lauded by The New York Times, TechCrunch, WIRED Magazine, Better Homes & Gardents, The Washington Post and many more.
See all at http://www.fastcustomer.com/press
HOW IT WORKS
1. Choose the company you want to contact (you can even choose a department such as “Billing”)
2. Click “Have Someone Call Me”
3. That’s it! Go back to your life; the next available agent will ring your phone.
WHICH COMPANIES WE HAVE
More than 3,000 in the United States and Canada, including
>> TelCos like AT&T, Verizon, Comcast, and DirecTV…
>> Banks like Chase, Bank of America, and Wells Fargo…
>> Airlines like United, US Air, Southwest, and Virgin…
>> Credit cards like VISA, AMEX, and Mastercard…
>> Retailers like Apple, Amazon, Best Buy, and Zappo’s…
And many, many more.
WHAT USERS ARE SAYING
“Absolutely by far the best app! A company was NOT listed and I ‘suggested’ it and in less than 2 days I had an email that it was added and they even tried it out to be sure it worked! Fabulous!!!!!” — by KKDollface on Feb. 18, 2012
“I’ve only used it 3 or 4 times, but I love it! My husband got it and it’s been a Godsend to him. He is very hard of hearing and sometimes he misses what number he is supposed to press for his particular problem when he has to choose from 8 or 9 different options. He often ends up choosing the wrong one and ends up back at the beginning with all the numbers being listed to him again. He would often hang up in frustration or wait for me to do it for him. So this app is more than just a time saver. Thank you so much!” — by Janet H. on Jan. 25, 2012
“GENIUS! This app saves time and relieves headaches. This is what customer care should be … companies wait on you, not the other way around.” — by Bryan B. on Nov. 10, 2011
IF IT DOESN’T WORK PERFECTLY, WE WANT TO KNOW
>> Email firstname.lastname@example.org if your experience isn’t perfect.
>> We work our tails off for all our users.
>> Request companies you don’t see listed, and we’ll add ’em within 1-2 business days
CONTACT US ANY TIME
>> Twitter: @fastcustomer
>> Facebook: /fastcustomer
>> Website: fastcustomer.com/contact
>> Email: email@example.com
WHAT WE DO WITH YOUR PHONE NUMBER
We lock it away in a private vault in Gringott’s. If you get that reference, then you’ll know how secure that makes your phone number. Unless your phone number has a horcrux hidden within it, in which case Harry Potter has no choice but break into Gringott’s to destroy your phone number for the good of all Hogwart’s.
In short, we only use your phone number to do what you expect: that is, get calls from companies you tell us you want to talk to.
In shorter, keeping your data private means everything to us.
FastCustomer uses these device functions:
>> Phone: We’ll pull your number straight from the device, or you can edit it to generate callbacks to another phone number. (developers: READ_PHONE_STATE)
>> Browser: We’ll use the web to reach our servers and return what’s needed to generate callbacks for you. (developers: ACCESS_NETWORK_STATE)
Minor bug fixes.
Content rating: Everyone
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