Business and Productivity

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Cisco Technical Support

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Cisco Technical Support

« Business & Productivity « Downloads
AttributeValue
PublisherCisco Systems, Inc.
Version 3.8.1
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Updated October 26, 2014
Installs 3 times
Category Business & Productivity

Description

The Cisco Technical Support mobile application provides access to Cisco’s rich technical support content. Find solutions to your troubleshooting needs anywhere, anytime!Support contract owners can view, update and create support cases all from your mobile device. Users can search for any case associated with their contracts, contact the assigned TAC Engineer, On-Site Contact or Field Engineer with a tap of a botton. You can even track your RMA shipments as well as initiate RMA returns by scheduling with your local courier and print shipping labels.
Research Cisco products and services through mobile optimized content, videos and podcasts. Whether troubleshooting webex, vpn (anyconnect) or firewall issues, researching the latest features on our UCS, ISR, ASR, or Nexus products, or downloading configuration guides for our Catalyst switches or ASA firewall appliances, Cisco is with you every step of the way.
FEATURES:
Cases and Contracts (requires a valid support contract):
– Ability to view, update (add notes and photos) and create a support cases associated with your service contracts
– Click to connect with your TAC Engineer, On-Site Contact or Field Engineer directly via phone or email
– Ability to send case re-open, status update, and case closure requests from the app
– View RMA details associated with your support cases, including access to up to date tracking information for Replacement RMA parts
– Initiate RMA returns for devices (schedule pickup and print shipping
labels) to be sent back to Cisco
– View your support contract(s) status sorted by expiration date, or look up contract details by Serial Number
– Add calendar event reminders 60 and 90 days prior to contract expiration Don’t have a Cisco support contract? Learn more about the benefits here:
http://www.cisco.com/web/help/reg/ben/sc_ben.html

Online Media:
– Cisco RSS feeds and alerts help you stay up to date with news and security updates
– Keep informed and stay updated via technical support videos presented by Cisco Experts
– Access to Cisco Technical Support Podcasts (Cyber Risk Reports and TAC Security Podcasts) Product Information:
– TAC Authored Support Documents – Filter document list by keyword(s)
– Bug Search – Research software defects by searching by keywords, bug ID, product or SW release (requires service contract)
– Mobile optimized Cisco Product and Services documentation including aggregated product specific content documentation, software downloads, and Cisco Support Community content
– Integrated Pocket Read-It-Later Service for accessing content off line.
Go to http://www.getpocket.com/
for more information
– Leverage IFTTT (http://www.ifttt.com/
) to automate content curation, directing content
from Pocket to alternate content aggregators like Evernote, Instapaper, Dropbox, Box, etc.
Have questions or want to provide feedback? Send us an email at:
ctsmobilefeedback@external.cisco.com

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  • emmajmp

    None of there will download to my kobo vox?  It keeps saying failed, unsuccessful.

    Why?

  •  Check out our video tutorial on the Kobo Vox and how to load apps, and make sure you are following the right steps. http://apps.goodereader.com/app-loading-tutorials/

  • Sdmilliken

    The Safeway app will not install on the Playbook. ,apk file was built to a .bar file with no problems, but the .bar file will not install properly.

  • Pierre5018

    Please include openoffice reader

  • HDSecurityStore

    You may want to visit this site too http://hdsecuritystore.com

  • Hi Guys, I’ve found this interesting! Check it out! http://www.felmina.com/?ref=belotenia

  • Searchinator

    I am the creator, I will take your requests

  • Searchinator

    I am the creator of this app I will take your requests

  • Searchinator

    Included OpenOffice Reader

  • james toussaint

    I am looking for share point 2010 app

  • danagowww

    I really like and appreciate your blog article.Really looking forward to read more. Keep writing.
    You may want to visit this site too! http://www.bestofferdot.com

  • BJ

    When will there be a decent MLO app for Blackberry 10?
    The Blackberry OS 7 app is horrible.

  • Vans

    I need AutoCad WS .bar file for blackberry playbook. Does anybody know where I can find it?

  • nishanthan new

    BlackBerry playbook app dropbok

  • pgg101
  • redhotfox30

    I got this for my z10 it works great all except for the camera and I can’t change my profile pic.

  • Thanks for sharing this tutorial.
    Basil
    http://www.everfocusonline.co.uk

  • mycomputerdoctor2010

    I am an avid  TeamViewer user myself. I use it for my clients for my business My Computer Doctor – http://www.mycomputerdoctor.net – I love the fact that even with slow internet connections such as DSL I can still do my job with ease.

  • IrfanAlkaabi

    pleace convert hotspot shield for z10

  • IrfanAlkaabi

    pleace converte hotspot shield

  • Great app

  • seo4

    its nice@@@@@@@@@@

  • CharlesLee2

    @Searchinator will this work on my Q10 with Night Owl camera and dvr?

  • devid778

    Fantastic post, very much useful information. I found your blog a few days ago from Google and have been reading it over the past few days. I am going to subscribe your blog.
    http://www.securitydirect.ie

  • AtmikaEdward

    Timesheet sounds to be an interesting application! Time tracking tools that will hopefully save our time, money and increase our efficiency. Tracking our daily activities with a time management software helps to achieve more productivity.
    I have been using Replicon software for time recording. This software for making instant payments and generating invoices. It is also efficient at making time sheets and tracking your performance.

  • AliasgarBabat2

    Hmm… GoToMyPC is a good remote support software. Additionally, tools like RHUB remote support servers can also be used for remotely accessing computers. It works well.

  • jtaylor71

    Does anyone have the latest Kijiji? Ver. 1.8? Thanks

  • Angie

    Is it possible that this app could be a Bar version so that I could download it to my blackberry?

  • Angie

    Is it possible that this app could be a Bar version so that I could download it to my blackberry?

  • C Mar

    This app works great, I have been using it for two weeks with no problem to my Z 10. I opened this site on my blackberry’s browser, down loaded directly to my phone. I opened it under my downloads and hit run. It installed itself correctly to my phone and also works with or without the Square card reader.

  • C Mar

    This app works great, I have been using it for two weeks with no problem to my Z 10. I opened this site on my blackberry’s browser, down loaded directly to my phone. I opened it under my downloads and hit run. It installed itself correctly to my phone and also works with or without the Square card reader.

  • C Mar

    I have had people ask me to clarify using this app. I opened Good eReader ‘s on my BB Z10 browser. Hit download under the Square app. Then simply opened it under my Downloads on my BB Z10. It literally installed itself. I have been using it daily for months. It does work on my BB Z-1. I installed the new version a few days ago. It is even better and has the new Square features the old app didn’t.

  • czxing

    黑莓Z30无法正常使用!

  • czxing

    黑莓Z30此版本无图标且无法安装,最新版也无法安装。